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Terms & Conditions

terms and Conditions

order description

1. Can I change or cancel my order?

     If your item is in stock, your order will be prepared immediately and you have a limited time to amend or cancel your order. By logging into My Account, you can: 

· cancel order

· Change your shipping address

· Change your shipping method

· Add, edit or delete engravings or monograms

· Updated gift bag and gift card options

      We will immediately confirm the success of your request

 2. Can I gift wrap my order? 

       We can provide attractive signature gift packaging, please select this option during checkout. Your gift order will be packaged in our signature box and tied with a ribbon into a gift bag.

       If you would like to include a gift message with your package, please complete the "Gift Message" section during the checkout process. Your information will be printed on branded stationery exactly as you enter it on the website, and we will provide a gift receipt instead of an invoice. Alternatively, you can choose to receive a blank gift card to write your own message on.

    3. What should I do if I forget my password?

        If you have forgotten your password, click here to reset it, or click the "Forgot Password" link on the My Account page. Follow the steps below and click Reset Password. We will send a link to the email address you provided so you can reset your password.

     4. How do I change my personal details and email preferences?

         You can edit your personal details such as name, phone number, email address and password in My Account. 

   Your privacy is important to us and we will never disclose your personal information to any outside companies for mailing or marketing purposes. We treat all your personal information as confidential and fully comply with all applicable data protection and consumer legislation. We confirm that any personal information you provide to us, and any user information by which we can identify you, is kept in accordance with our registration with the Data Commissioner's Office. We only use your information for the following purposes:

· process your order, including shipping, payment and returns

· prevent or detect fraud or misuse of our website

· To enable third parties to perform technical, logistical or other functions on our behalf

· To personalize and improve this website and its services to you for statistical or survey purposes

· Manage this site

· If you agree, to notify you of products or special offers that may be of interest to you.

· You agree that we have the right to provide your personal information and/or user information if requested by the police or any other regulatory authority or government investigating illegal activity. 

       5. What payment methods can I use? 

               After placing your order at checkout, you can proceed as a guest or create an online account with us. By creating an online account, you can enjoy a faster checkout process in the future and save your pickup and payment details. If you are an existing customer, you can log in to your account. 

       payment method

              We accept the following bank cards for online shopping payments:

       payment method 

           Payment will be charged to your credit or debit card after your order has been placed. To ensure safe shopping, we are certified. This means that all data you send to us over the internet is encrypted and protected.

           We also take fraud very seriously, so all credit and debit cardholders must be verified and authorized by us and the card issuer.

      Alternative payment method 

           We accept Paypal, China UnionPay and Alipay as payment methods. If you select this option during checkout, you will be redirected to the payment method payment page of your choice, where you can create an account or log into an existing account and arrange payment for your order.


        We have implemented internet security technology to ensure that you can shop safely with us. When you transmit personal data to us, we use Internet standard encryption technology to encrypt your personal data. This process is called SSL (Secure Port Layer), and we are constantly updating the technology to give you the highest possible level of security. Additionally, we do not store any of your credit card details anywhere on our website. Simply securely pass them on to our payment processor for authorization from your bank. If you choose to store your card details for future payments, these will be held by our payment processor (not us).

        If you have difficulty with payment or order, please contact our customer service team

Overview This website is operated by HONG KONG YIXIANG TRADING CO., LIMITED.

Throughout the website, the terms "we" and "our" refer to " HONG KONG YIXIANG TRADING CO., LIMITED ". HONG KONG YIXIANG TRADING CO., LIMITED offers this website, including all information, tools and services available on this website, to you, the user, conditioned on your acceptance of all terms, conditions, policies and notices stated here. 

By visiting our website and/or purchasing items from us, you participate in our "Services" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including these additional terms and conditions and policy. Cited and/or hyperlinked herein. These Terms of Service apply to all users of the Site, including without limitation visitors, suppliers, customers, merchants and/or content providers. 

Please read these terms of service carefully before accessing or using our website. By accessing or using any part of this website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access this website or use any services. If these Terms of Service are deemed an offer, express acceptance is limited to these Terms of Service. 

Any new features or tools added to the current store are also governed by the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to this site after any changes have been posted constitutes your acceptance of those changes. 


By agreeing to these Terms of Service, you represent that you have reached at least the age of majority in the state or province in which you live, or that you have reached the age of majority in the state or province in which you live, and that you have provided us with your consent to allow any of your minor dependents to use this site. 
You may not use our products for any illegal or unauthorized purpose, nor use our services in violation of any laws in your jurisdiction, including but not limited to copyright laws. 
You may not transmit any worms or viruses or any code of a destructive nature. 
Violation or violation of any of these terms will result in immediate termination of your service.

 Section  2  -  General Conditions 

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transmitted unencrypted and involve (a) transmission over various networks; (b) changes to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission over the Internet. You agree not to copy, reproduce, duplicate, sell, resell or exploit any part of the Service, use of or access to the Service, or any connection you make on the website that provides the Service, without our express written permission people. . The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 


We accept no liability if: The information provided on this website is inaccurate, incomplete or not up to date. The material on this website is provided for general information only and should not be relied upon as the sole or sole basis for decision-making without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on material on this site is at your own risk.
This website may contain certain historical information. Historical information is not necessarily current and is provided for informational purposes only. We reserve the right to modify the content of this website at any time, but we are under no obligation to update any information on this website. You agree that it is your responsibility to monitor our website for changes.


Prices for our products are subject to change without notice We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service. 

Section  5  -  Products or Services (if applicable)

 Certain products or services are only available online through this website These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but have no obligation, to restrict the sale of our products or services to any person, geographic area or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantity of any product or service we offer. All product descriptions or product prices are subject to change without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Where prohibited, any offer for any product or service made on this site is void. We do not warrant that any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 Section  6 -  Accuracy  of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed using the same customer account, the same credit card, or using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number you provided when placing your order. We reserve the right to limit or prohibit the judgment of billing for orders placed by dealers, resellers or distributors. 

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to immediately update your account and other information, including your email address, credit card number and expiration date, so that we can complete your transaction and contact you as needed. 
For more details, please review our Returns Policy.


 We may provide you with access to third-party tools over which we neither monitor nor have any control or input You acknowledge and agree that we provide access to such tools "as is" and "as available" without warranty, representation or condition of any kind and without any endorsement. We disclaim all liability arising out of or related to your use of optional third-party tools. Your use of optional tools offered on this site is entirely at your own risk, and you should ensure that you are familiar with and approve the terms of the tools offered by the relevant third-party provider. In the future, we may also offer new services and/or features through this site (including publishing new tools and resources). Such new features and/or services shall also be governed by these Terms of Service.


The Services offered through our Services may include material from third parties. Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we are not responsible for any third-party materials or websites, or for any other materials, products, or services of third-party providers. 
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Before entering into any transaction, please carefully review the third party's policies and practices and make sure you understand them. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

 Section  9  -  User Reviews, Feedback and Other Inputs

 If you send certain submissions at our request (such as contest entries) or, without a request from us, send ideas, suggestions, proposals, proposals or other materials online, by email, postal mail or  otherwise ( (collectively (collectively, "Comments")), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and will be under no obligation (1) to maintain any comments in confidence. (ii) compensate for comments; (3) respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or infringes any party's intellectual property or these The content of the content. Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility for any comments posted by you or any third-party. 


Your submission of personal information through the Store is governed by our Privacy Policy. View our Privacy Policy. 

Section  11  -  Errors, Inaccuracies and Omissions 

From time to time, our website or services may contain typographical errors, inaccuracies or omissions related to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability . We reserve the right to correct any errors, inaccuracies or omissions, to change or update information or to cancel orders without notice (including after you submit an order) if any information on the Services or any related website is inaccurate. Except as required by law, we undertake no obligation to update, revise or clarify information on the Services or any related websites, including without limitation pricing information. No specified update or refresh date has been applied to the Service or any related website to indicate that all information on the Service or any related website has been revised or updated. 

Section  12  -  Prohibited  Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to induce others to commit or participate in any unlawful conduct; (c) Violate any international, federal, provincial or state regulations, rules, laws or local regulations; (d) infringe or infringe our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, libel, disparage , intimidating or threatening based on gender, sexual orientation, religion, race, ethnicity, age, national origin or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that uses or may Use in a manner that affects the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) collect or track the personal information of others; (i) spam, phish, pharm, pretext, spider, crawl or scraping; (j) for any obscene or immoral purpose; (k) interfere with or circumvent the security features of the Service or any related site, other site, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or of any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or of any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or of any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. (j) for any obscene or immoral purpose; (k) to interfere with or circumvent the security features of the Service or of any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. Article 

13-  _ Disclaimer; Limitation of Liability

 We do not warrant, represent or warrant that your use of our services will be uninterrupted, timely, secure or error-free  We do not warrant that the results that may be obtained from the use of the Services will be accurate or reliable. You agree that we may cancel the service from time to time or at any time without notice.

You expressly agree that your use, or inability to use the service, is at your own risk. The Services and all products and services made available to you through the Services (unless we expressly state otherwise) are provided for your use "as is" and "as available" without representation, warranty or condition of any kind, express or of any kind . implied, including all implied warranties or conditions of merchantability, merchantability, fitness for a particular purpose, durability, title and non-infringement. 
LOSS OR DAMAGE OF ANY KIND ARISING OUT OF USE OF THE SERVICES OR ANY CONTENT (OR PRODUCTS) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 


You agree to indemnify, defend and hold indemnify HONG KONG YIXIANG TRADING CO., LIMITED and our parent companies, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers , Interns and employees held harmless, harmless and harmless. Any third party, including reasonable attorneys' fees, arising out of your violation of these Terms of Service or documents incorporated by reference, or your violation of any law or third party claim or demand. party. 

Article 15 - Severability  

If any provision of these Terms of Service is determined to be illegal, void, or unenforceable, that provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed separate from these Terms of Service. Services, such determination shall not affect the validity and enforceability of any other remaining provisions. 


For all purposes, obligations and liabilities of the parties accruing prior to the termination date will survive termination of this Agreement. 
These Terms of Service remain in effect unless terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services or stop using our website. 
We may also terminate this Agreement at any time, without liability, if in our sole judgment you fail to comply with any term of these Terms of Service, or if we suspect that you have failed to comply with any term of these Terms of Service. Notice, and you will be liable for all payments up to and including the date of termination; and/or your access to our Services (or any part thereof) may be denied accordingly. 

Section  17   -  Entire Agreement 

Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior arrangements between you and us. or contemporaneous agreements, communications and proposals. you (whether orally or in writing) (including without limitation any prior versions of the Terms of Service). If there is any ambiguity in the interpretation of these Terms of Service, it shall not be regarded as the drafting party.

 Section  18  -  Applicable Law

 These Terms of Service and any separate agreements we enter into to provide the Services to you shall be governed by and construed in accordance with the laws of the United States .

Section 19  -  Changes to Terms of Service 

You can review the most current version of the Terms of Service at any time on this page We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website regularly for changes. Your continued use of or access to our website or services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 Article  20 -  Contact Information

For questions about the Terms of Service, please email